AUA Practice Management & Coding Program: Live Virtual (2022)

July 14, 2022 to July 15, 2022

Management, Leadership and Coding for Your Urology Practice! 

This 2-day, hybrid program combines the AUA’s ever popular Practice Management Conference and annual Coding Seminar into one comprehensive course offering. The purpose of this program is to educate physicians and non-physicians alike on the topics impacting the management of today’s urology practice with an increased emphasis on coding and reimbursement.

Attendees can choose between three Live Virtual registration options:

  1. Live Virtual : Attend Both Days*
  2. Live Virtual: Attend Thursday only (Practice Management content)
  3. Live Virtual: Attend Friday* only (Coding content)

* Friday Coding & Reimbursement Session approved for 8.0 CEUs

Registration Fees


Live Virtual

Membership Category



Both Days



Thursday Only


Friday Only

Member/Practice Managers'

Network Subscriber (PMN)



Target Audience

  • Practice Administrators
  • Coders
  • Physicians involved in managing a urology practice
  • Other Office Staff
Course summary
Course opens: 
Course expires: 
Event starts: 
07/14/2022 - 8:00am EDT
Event ends: 
07/15/2022 - 5:00pm EDT

AUA 2022 Practice Management & Coding Program

Management, Leadership and Coding for Your Urology Practice

Course Co-directors: Angela Gilfillan, CPME, CSC; Edna R. Maldonado, CPC, ASC-UR, ICD-10-CM AHIMA Trainer

Program Agenda (times and topics subject to change)

Day One (Thursday, July 14): Practice Management

8:00 – 8:10 AM                 Welcome and Introduction

Angela Gilfillan, CPME, CSC; Edna R. Maldonado, CPC, ASC-UR, ICD-10-CM AHIMA Trainer

Session I: Professional Development & Leadership

8:10 – 9:10 am                  Best of the Best: What Effective Managers Do to Sustain Success


9:10 – 10:00 am                  Communication and Listening Skills That Work

Jeffrey Daigrepont, CAAPM, EFPM, MCPM

10:00 – 10:15 am                Break

10:15 – 11:00 am             Panel Discussion: Why Should You Have a Personal Network?

Moderator: Angela Gilfillan, CMPE, CASC

Panel: Twila Puritty, MBA; Daniel A. Schonwald, CMPE

Session II: Best Practices in Operations

11:00 – 11:50 am             Understanding Data

Twila Puritty, MBA

11:50 am – 12:50 pm       Operational Efficiency: Front Office, Call Center, Clinical, Billing Office Personnel

Kelly Raffel, MBA; Andrew Sobczyk, MHA

12:50 – 1:35 pm                Lunch

1:35 – 2:35 pm                 Financial Management for Operational Efficiency

Kelly Raffel, MBA; Andrew Sobczyk, MHA

2:35 – 3:35 pm                 Staffing: Engagement & Retention

Allison Griffin

3:35 – 3:50 pm                Break

3:50 – 4:50 pm                  Improving and Maintaining Competency for Medical Assistants  

Paula Purdy, CMA (AAMA); Donald A. Balasa, JD, MBA (AAMA)

4:50 – 5:30 pm                Panel Discussion: Onboarding Advanced Practice Providers

Moderator: Anne Lizardi-Calvaresi, DNP, CRNP, RNFA

Panel: Angela Gilfillan, CMPE, CASC; Joshua Langston, MD, FACS; Daniel A. Schonwald, CMPE

5:30 pm                             Course Adjourns


Day Two (Friday, July 15): Coding & Reimbursement

8:00 – 8:10 am                  Welcome and Announcements

Angela Gilfillan, CPME, CSC; Edna R. Maldonado, CPC, ASC-UR, ICD-10-CM AHIMA Trainer

8:10 – 9:10 am                  Evaluation & Management Changes 

Jonathan N. Rubenstein, MD                                

9:10 – 9:40 am                  How Well Do You Know Your Modifiers?

Edna R. Maldonado, CPC, ASC-UR, ICD-10-CM AHIMA Trainer

9:40 – 10:20 am                Common Denials – A Panel Discussion

Panel: Edna R. Maldonado, CPC, ASC-UR, ICD-10-CM AHIMA Trainer; Mark N. Painter, CEO, BA, CPMA

10:20 – 10:35 am               Break

10:35 am – 12:05 pm          Leveling the Playing Field: Stand Your Ground with Payors (OIG Hot Topics and Compliance)


12:05 – 1:05 pm                  Lunch Break & AUA Museum Tour

1:05 – 2:30 pm                    Government and Regulatory Update


2:30 - 3:15 pm                    Public Health Emergency (PHE) Updates

Mark N. Painter, CEO, BA, CMPA

3:15 – 3:30 pm                  Break

3:30 – 4:15 pm                 Medicare Update 2022

Mark N. Painter, CEO, BA, CMPA

4:15 -4:45 pm                    How to Dissect an Op Note

Edna R. Maldonado, CPC, ASC-UR, ICD-10-CM AHIMA Trainer

4:45 – 5:20 pm                  2022 Coding Challenges: A Case Discussion

Edna R. Maldonado, CPC, ASC-UR, ICD-10-CM AHIMA Trainer

5:20 – 5:30 pm                  Ask the Experts: Open Mic Q&A

Edna R. Maldonado, CPC, ASC-UR, ICD-10-CM AHIMA Trainer; Mark N. Painter, CEO, BA, CPMA

5:30 pm                               Course Adjourns

Virtual Attendance via Live Stream

Live streaming instructions coming soon!


Education Council Disclosures

PDF iconEducation Council Disclosures 2021

COI Review Work Group Disclosures

PDF iconCOI Review Work Group Disclosures 2021

Faculty disclosures will be posted here prior to the start of the course.

AUA Office of Education Staff has nothing to disclose.

All relevant financial relationships have been mitigated.



The American Urological Association (AUA) is accredited by the Accreditation Council for Continuing Medical Education (ACCME) to provide continuing medical education for physicians.


The American Urological Association designates this live activity for a maximum of 16.25 AMA PRA Category 1 Credits™. Physicians should claim only the credit commensurate with the extent of their participation in the activity.


The AUA is not accredited to offer credit to participants who are not MDs or DOs. However, the AUA will issue documentation of participation that states that the activity was certified for AMA PRA Category 1 Credit™.


It is the policy of the AUA to ensure that the content contained in this CME activity is valid, fair, balanced, scientifically rigorous, and free of commercial bias.


All persons in a position to control the content of an educational activity (i.e., activity planners, presenters, authors) are required to disclose to the provider all financial relationships with any commercial interest during the previous 24 months. The AUA must determine if the individual’s relationships may influence the educational content and mitigate any conflicts of interest prior to the commencement of the educational activity. The intent of this disclosure is not to prevent individuals with relevant financial relationships from participating, but rather to provide learners information with which they can make their own judgments.


All disclosures will be reviewed by the AUA Conflict of Interest (COI) Review Work Group Chair and/or Vice Chair for identification of conflicts of interest. The AUA COI Review Work Group, working with Office of Education staff, will document the mechanism(s) for management and mitigation of the conflict of interest and final approval of the activity will be documented prior to implementation. Any of the mechanisms below can/will be used to mitigate conflict of interest:

  • Peer review for valid, evidence-based content by the AUA COI Review Work Group.
  • Attestation that clinical recommendations are evidence-based and free of commercial bias.
  • Introduction of a debate format (point-counterpoint)
  • Inclusion of moderated panel discussion with unbiased moderator
  • Publication of a parallel or rebuttal article for an article that is felt to be biased
  • Divestiture of the relationship by faculty
  • Recusal from controlling relevant aspects of planning
  • Selection of alternative faculty for specific topic


The audience is advised that this continuing medical education activity may contain reference(s) to off-label or unapproved uses of drugs or devices. Please consult the prescribing information for full disclosure of approved uses.

Please login or register to take this course.
Please login or register to take this course.


Please login or register to take this course.

AUA Members and Practice Managers' Network (PMN) Subscribers save 25%!  For more information on membership benefits, visit To become a PMN subscriber, click here and unlock your PMN benefits today! 

Course Registration Fees


Live Virtual

Membership Category



Both Days



Thursday Only


Friday Only

Member/Practice Managers'

Network Subscriber (PMN)



Cancellation Policy

AUA Education & Research reserves the right to cancel any portion of this activity if a minimum enrollment is not reached before June 21, 2022. If AUA Education & Research cancels any portion of this activity, notification will be sent by June 28, 2022.

Live Courses: An administrative fee of 15% is assessed if registration is cancelled up to six weeks prior to the course. If registration is cancelled four to six weeks from the course, the cancellation fee is 50% of the registration fee paid. No registration fees will be refunded less than four weeks prior to the course.

Registration Transfer: Customers switching from an option of lesser value to a higher value will be required to pay the difference in cost between the two options. Switching to an option of lesser value from a higher value must be made no later than to six weeks prior to the course and will be subject to an administrative fee of 15% of the cost of the course from which they are transferring. Transfer of registration from a higher value option to an option of lesser value past six weeks prior to the course will not receive a refund.

Cancellations must be made in writing. Requests may be made via mail or fax to 410-689-3912.  Questions? Call 1-800-908-9414 or email

Attendee Information & Policies

AUA Anti-Harassment Policy: AUA Commitment: AUA is committed to providing a safe and productive meeting environment that fosters open dialogue and the exchange of scientific ideas and is free of harassment and discrimination. All meeting participants are expected to behave professionally and treat others with respect, follow venue rules, and alert AUA staff or security of any dangerous situations or anyone in distress.

Reporting Harassment: It is the policy of the AUA that all meeting participants will enjoy an environment free from discrimination, harassment or retaliation. Harassing or offensive behavior by meeting participants will not be tolerated. If an individual experiences or witnesses harassment, he or she should contact Janet Skorepa, AUA EVP, at or Diane Bieri, AUA General Counsel, at or use a venue phone and ask for security if he or she feels unsafe. All complaints will be treated seriously and responded to promptly.

The AUA reserves the right to take any action deemed necessary and appropriate, including refusing or revoking the registration of any individual, without refund, as long as such refusal is consistent with applicable law and AUA policy.

Disclaimer: The opinions and recommendations expressed by faculty, authors and other experts whose input is included in this program are their own and do not necessarily represent the viewpoint of the American Urological Association (AUA).

Consent to Use of Photographic Images: Registration and attendance at or participation in AUA meetings and other activities constitutes an agreement by the registrant to AUA's use and distribution (both now and in the future) of the registrant or attendee's image or voice in photographs, videotapes, electronic reproductions, and audiotapes of such events and activities.

Audio, Video, Photographic Equipment: The use of audio, video and other photographic recording equipment by attendees is prohibited inside AUA meeting rooms.

Reproduction Permission: Reproduction of written materials developed for this AUA course is prohibited without the written permission from individual authors and the AUA.

Special Assistance/Dietary Needs: The AUA complies with the Americans with Disabilities Act §12112(a). If any participant is in need of special assistance or has any dietary restrictions, a written request should be submitted at least one month in advance. For additional assistance with your request please call 1-800-908-9414.

AUA COVID-19 Safety Policies

The AUA will abide by and follow all CDC guidelines, as well as state, local and federal regulations. We will continue to update this page, so please check back for news and additional guidance.

The AUA will institute a COVID-19 Proof of Vaccination or Negative Test Result Entry Protocol for the Practice Management & Coding Program on July 14-15, 2022.

In practice, this means all AUA attendees, faculty, vendors and staff must be fully vaccinated against COVID-19 or provide negative test results taken 24-hours or less from the time of entry in order to gain access to the event. There is no higher priority for the AUA than delivering a safe and successful course, and we believe this is the safest approach for the well-being of our audience.

For more information and resources we encourage you to visit the following resources:

Centers for Disease Control and Prevention Travel Guide