Log In Issues

If you experience difficulty logging in or resetting your password, please contact the Customer Service Department at 800-908-9414 or 410-689-3917 or via customerservice@auanet.org.

 

Purchasing Issues

If you are trying to make a purchase and need assistance, please contact the Customer Service Department at 800-908-9414 or 410-689-3917 or via customerservice@auanet.org.

General Issues

If you experience difficulty locating an activity or CME credit and the guidance below does not help, please contact the Office of Education at 410-689-3930 or education@auanet.org.

 

CME Questions

 

Where can I view my claimed CME?

Click on the My Transcripts tab.

How do I print my CME transcript?

 On the My Transcripts page at the top right of your transcript select the years you wish to print from the list of years for which you have claimed credit and click on the Print button.

I do not see CME for a course or meeting that I completed. Where do I claim CME?

From the AUAUniversity home page, under the My Activities heading, click on the name of the activity then click on Take Course and complete the final steps.

How do I print a certificate for a specific activity?

On the My Transcripts page, click on the title of the activity and follow the on-screen instructions.

Where do I claim CME for the AUA Annual Meeting?

For 2018: Go to http://www.aua2018.org/attendee-info/cme-credits-and-cert-of-attendance.

For 2017: Go to https://university.auanet.org/modules/aua2017/am_creditclaim.cfm.

For 2016: Go to https://university.auanet.org/modules/aua2016/am_creditclaim.cfm.

You may claim CME up to three (3) years from the date of the meeting.

Where do I get an Annual Meeting Certificate of Attendance?

For 2018: Go to http://www.aua2018.org/attendee-info/cme-credits-and-cert-of-attendance.

For 2017: Go to https://university.auanet.org/modules/aua2017/am_creditclaim.cfm.

For 2016: Go to https://university.auanet.org/modules/aua2016/am_creditclaim.cfm.

Where can I self-claim CME from non-AUA courses?

On the upper left of the My Transcripts page there is a link labeled "To self-claim CME from non-AUA courses click here".

Where can I claim CME from an AUA Section Meeting?

You may contact your section of the AUA to claim credit or on the upper left of the My Transcripts page there is a link labeled "Request Section Meeting CME".

I completed an edition of the Self-Assessment Study Program (SASP). When will the CME appear on my transcript?

SASP booklet and online results received by Friday afternoon will usually be posted for CME credit the following Monday. CME claimed after completing a Qstream edition of the SASP will immediately appear on your transcript.

 

Activity Questions

 

Where do I access a course or activity that I have purchased?

On the AUAUniversity home page, under the My Activities heading, click on the name of the course or activity. 

All subscriptions (SASP, Update Series and JU Home Study) can also be found under Quick Links. After you have logged in, select the product and then the specific version or volume that you have purchased and you will have immediate access.   

Where do I access the posttests for the AUA Update Series?

Hover your mouse over the Quick Links tab, click on Update Series, and then click on the name of the Update Series year that you wish to complete. Click on the title of a specific lesson and click Take Course. Use the Course Progress area on the left of the page to access the section labeled Quiz.

Where can I make a change in the frequency of delivery of my SASP Qstream questions or restart a completed SASP Qstream?

You may log in to your Qstream dashboard here: www.aua.qstream.com.