2024 ISE/OKAT Exam Day Support

Exam Day Documents and Links
Please see the documents and links below for detailed instructions regarding the ISE/OKAT.
Proctor Guidelines	Proctor Checklist	Examinee Instructions
Exam Roster/Monitoring	System Check/Secure Browser Download	ISE/OKAT Overview

Exam Day Support

Please see below for guidance on specific exam day situations.

To update proctors...

If proctors have changed or a proctor cannot log in, please email Katie Kincaid with the name and email address of the proctor.

To update exam rosters...

If an examinee is missing from your roster, please email Katie Kincaid with the name and AUA ID of the examinee.

To report no-shows/cancellations...

Please email Katie Kincaid with the name and AUA ID of the examinee.

Additional administrative questions...

Please email Katie Kincaid.

For any technical difficulties...

Please contact Technical Support.

Exam Day Contacts
For additional support, please use the contact information below.
TECHNICAL SUPPORT	ADMINISTRATIVE SUPPORT
Email: support@testsys.com Live Chat: https://aua.programworkshop.com/ Phone: 1-800-514-8494 (international: 443-573-8399)	Email: KKincaid@auanet.org Phone: 410-689-4018