2024 ISE/OKAT Exam Day Support

Saturday, November 16th, 2024

 

Exam Day Documents and Links

Please see the documents and links below for detailed instructions regarding the ISE/OKAT.
PDF icon Proctor GuidelinesPDF icon Proctor ChecklistPDF icon Examinee Instructions
Exam Roster/MonitoringPDF icon System Check/Secure Browser DownloadISE/OKAT Overview

Exam Day Support

Please see below for guidance on specific exam day situations.

To update proctors...

If proctors have changed or a proctor cannot log in, please email Katie Kincaid with the name and email address of the proctor.

 

To update exam rosters...

If an examinee is missing from your roster, please email Katie Kincaid with the name and AUA ID of the examinee.

 

To report no-shows/cancellations...

Please email Katie Kincaid with the name and AUA ID of the examinee.

 

Additional administrative questions...

Please email Katie Kincaid.

 

For any technical difficulties...

Please contact Technical Support.

Exam Day Contacts

For additional support, please use the contact information below.

TECHNICAL SUPPORTADMINISTRATIVE SUPPORT

Email: support@testsys.com

Live Chat: https://aua.programworkshop.com/

Phone: 1-800-514-8494 (international: 443-573-8399)

Email: KKincaid@auanet.org

Phone: 410-689-4018